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Privacy Policy

Last updated: July 30, 2025

1. Introduction

Welcome to TicketsFromTheWeb. We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our platform.

2. Information We Collect

  • Personal Info: Name, email, phone, and billing address when placing an order or creating an account.
  • Payment Info: Securely processed through third-party payment providers (we never store credit card numbers).
  • Device & Usage Info: IP address, browser type, device model, pages visited, and referral sources.

3. How We Use Your Information

We use your data to:

  • Fulfill your ticket purchases and send confirmations
  • Provide customer support
  • Improve website performance and user experience
  • Send promotional emails only with your consent
  • Detect and prevent fraudulent activities

4. Sharing of Information

We do not sell your personal information. We may share it with:

  • Payment gateways (e.g. Stripe, PayPal)
  • Event partners for ticket fulfillment
  • Service providers (hosting, analytics, support tools)
  • Government authorities where legally required

5. Cookies & Tracking

We use cookies to personalize content, analyze traffic, and offer social media features. You can opt out or manage preferences in your browser settings.

6. Data Retention

We keep your information as long as your account is active or as needed to fulfill orders and legal obligations.

7. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your data. You can contact us at [email protected].

8. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. International Transfers

Your data may be stored or processed outside your country in accordance with applicable laws. We ensure adequate protection in all jurisdictions.

10. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you by updating the date at the top and, where appropriate, via email or banners.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].